What the course covers.
- Module 1
Email Organisation and Management
Learn proven strategies for conquering email overload using Outlook’s folders, rules, and filters. See how AI can automatically prioritise messages, suggest quick replies, and declutter your inbox so you can focus on what matters most.
- Module 2
Calendar and Appointment Scheduling
Unlock the full potential of Outlook’s calendar. From scheduling appointments and sending professional meeting invites to managing multiple calendars, discover how AI can recommend the best meeting times, detect scheduling conflicts, and even summarise meetings afterwards.
- Module 3
Task and Contact Management
Streamline your workflow with Outlook’s task and contact management features. Learn how to create, prioritise, and track tasks with ease, while using AI tools to set reminders, organise contacts, and suggest follow-ups, ensuring no detail slips through the cracks.

