What the course covers.
- Module 1
What Is ChatGPT? Understanding AI Language Models
Get introduced to how ChatGPT works, what it's capable of, and where it fits in the wider AI landscape. We break down the basics of natural language processing (NLP) and explore how language models can support human work.
- Module 2
Everyday Uses of ChatGPT in the Workplace
See how ChatGPT can help with real business tasks; writing emails, generating reports, summarising documents, customer service support, creating marketing content, and more. Includes live demos and practical examples tailored to your team.
- Module 3
Prompt Engineering: Getting Better Results from ChatGPT
Learn how to write effective prompts to get the output you want. This session includes practical tips, examples, and exercises to help participants become more confident and precise when working with ChatGPT.

